Asa by Spryt

The software provides an AI‑driven virtual receptionist that lets patients book, modify, and pay for medical appointments through instant‑messaging channels such as WhatsApp, iMessage, SMS, or voice assistants. It predicts which patients are likely to miss appointments and uses personalized language, grounded in behavioural insights, to encourage attendance, especially for screening and diagnostic visits.

Healthcare providers use the system to automate the majority of routine scheduling tasks, reducing the administrative load on staff and allowing them to focus on underserved or less tech‑savvy patients. The receptionist’s responses are controlled by the medical practice, ensuring that information shared with patients remains safe and appropriate.

The solution is targeted at clinics and health systems that want to lower no‑show rates and improve patient engagement without requiring a separate app, leveraging existing communication platforms to make appointment handling more efficient.