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Dittofeed

Omni-channel customer engagement and messaging automation platform (alternative to Braze, Customer.io, Iterable).

Dittofeed provides an open‑source platform for automating customer messaging across many channels, including email, SMS, mobile push, WhatsApp, Slack and others. Users can import data via Segment, reverse‑ETL pipelines, or a dedicated API, then define granular user segments with flexible logical operators. Message content is built with an HTML/MJML editor or a low‑code visual template tool, and campaigns can be launched as one‑off broadcasts or as event‑driven journeys using a drag‑and‑drop GUI.

The system integrates with major email service providers such as Sendgrid and Amazon SES, and it offers a dashboard for tracking delivery and engagement metrics. Developers can embed individual components—journey builder, segment builder, template editor—into their own applications via iframes or headless React components, and the platform can be self‑hosted using Docker Compose or Render deployments.

Targeted at developers, product teams, and agencies that need a customizable, self‑hosted alternative to commercial engagement services, Dittofeed emphasizes a liberal MIT license, a free tier without subscription fees, and a focus on extensibility and developer efficiency.

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