Heep.ai

The software acts as an AI‑driven assistant that answers missed calls, WhatsApp messages, Instagram inquiries and emails for restaurants, automatically following up with customers and converting each contact into a confirmed reservation. It operates continuously, handling calls during rush periods and outside business hours, allowing staff to focus on in‑house service while the system captures potential bookings.

Users can monitor activity through a mobile app that displays real‑time metrics such as messages received, reservations created, and peak traffic. The platform also integrates with the restaurant’s reservation system and cash register, calculating the revenue generated from recovered bookings and providing insights into guest preferences, frequent time slots, and party sizes.

Designed for restaurants that experience high call volumes, the tool aims to reduce lost reservations, lower no‑show rates and give managers a clear view of the financial impact of each recovered booking. It is positioned as an experimental solution for the hospitality sector.