ioZen

The tool replaces traditional web contact forms with AI‑driven conversational intake bots that guide visitors through a dialogue instead of a static questionnaire. As users interact, the bot qualifies each case, scores it, and automatically routes the resulting record onto a visual Process Board where teams can track progress from initial contact to resolution.

It is aimed at professionals who rely on inbound inquiries as the first step of a service workflow, such as law firms, immigration attorneys, insurance brokers, and education admissions offices. By converting a form submission into a structured conversation, the system seeks to reduce drop‑off rates and ensure that leads are captured with the necessary details for further action.

The platform is built to be added to a website in a few minutes, offering a free forever plan and a demo without requiring payment information. It includes features like smart follow‑ups, document extraction, and routing logic, all coordinated through the Process Board to keep cases moving to the appropriate team members.