Mako CRM

Mako CRM consolidates scheduling, payments, team management, and financial reporting into a single web‑based application aimed at studios, salons, wellness centers, and trade businesses. Users can create and view appointments, check clients in with a tap, and handle online invoicing and payment collection without needing separate accounting software. The platform also maintains detailed customer profiles, tracks service history, and flags clients at risk of churn, while an AI‑driven receptionist answers calls and captures messages around the clock.

Real‑time financial dashboards display profit and loss, cash flow, and service profitability, automatically aggregating income, expenses, and margins as work progresses. Team members can manage availability, timesheets, commissions, and payroll, and the system supports memberships, class bookings, and kiosk check‑ins. Integrated analytics and AI tools provide insights for smarter booking decisions and operational efficiency.

The product is positioned as an all‑in‑one solution that replaces spreadsheets, text‑based coordination, and multiple disparate tools, offering a unified interface for the full client lifecycle from booking to post‑service follow‑up. It is currently in a beta release.Mako CRM consolidates scheduling, payments, team management, and financial reporting into a single web‑based application aimed at studios, salons, wellness centers, and trade businesses. Users can create and view appointments, check clients in with a tap, and handle online invoicing and payment collection without needing