New Relic

The platform collects telemetry from applications, infrastructure, logs, and AI services, unifying the data to enable root‑cause analysis and faster mean time to resolution. It provides automated insights, session replay, and AI‑driven detection of performance bottlenecks, user friction, and security risks. Integrated with open standards such as OpenTelemetry, it supports cloud‑native, Kubernetes, and multi‑cloud environments, allowing teams to monitor both traditional workloads and AI agents.

Target users include site reliability engineers, developers, and operations teams that need to correlate performance metrics with customer experience and revenue impact. The system offers dashboards for application performance monitoring, digital experience monitoring, infrastructure health, log management, and vulnerability prioritization. Features such as AI‑guided remediation, cost‑aware AI monitoring, and real‑time session analysis help reduce manual investigation and improve productivity.

Distinctive aspects are the AI‑powered observability that predicts issues before they affect users, the ability to surface insights directly to AI agents within engineers’ workflows, and a unified toolkit that spans performance, experience, infrastructure, and security across heterogeneous stacks.