DunnAI

The service monitors a Stripe account for failed charges and initiates a recovery workflow that includes immediate detection, smart retry attempts, and a series of personalized dunning emails sent on the merchant’s behalf. It analyzes the reason for each failure, selects an appropriate communication tone, and escalates follow‑ups until the payment is collected or the customer is retained. Setup requires only past Stripe API key; no engineering work or additional code is needed, and the system operates automatically after connection.

Target users are SaaS or subscription‑based businesses that experience recurring revenue loss from failed payments, typically in the 5–9 % range of monthly recurring revenue. The tool is intended for merchants who want to address the communication gap that often underlies declined charges without building their own retry and email infrastructure.

What distinguishes it is the combination of Stripe‑native detection, a multi‑step retry schedule, and automatically generated, brand‑consistent email outreach that runs without manual intervention. The product is offered on a free‑until‑it‑works basis, after which a flat monthly fee applies.