Mailero

The system converts incoming support emails into structured tickets, preserving full conversation history through automatic thread matching using standard email headers. Users can organize tickets with customizable categories and priority levels, attach files that are stored securely in EU‑based cloud storage, and add private internal notes that are never sent to customers. Replies can be sent from a custom email address, ensuring brand consistency while keeping the workflow entirely within email.

It is aimed at solo founders and small teams that need a lightweight, minimalist helpdesk without the complexity of enterprise solutions. The platform provides AI‑driven spam detection that filters marketing and cold outreach, allowing users to focus on genuine support requests. All data is hosted in the EU and is GDPR compliant.

The service works in three simple steps: create an inbox to receive a unique forwarding address, forward support emails to that address, and manage and reply to tickets through the web interface. A free plan offers one inbox with unlimited tickets and requires no credit card.